What is Call Control?

Call control is a Function in a Business telephone Switch or PBX that routes phone calls to the right destination. Call manage also keeps the connection between endpoints of a call. It is one of the fundamental categories of communications site visitors in VoIP structures.

Call control is also called call processing.

What Does Call Control Mean?

Call manage is a Characteristic of PBX sySTEMs which determines in which calls are routed and maintains the connections. For example, name manipulate may detect whilst a name has ended, or can restart a name if it was terminated . Other phone services, such as name waiting, are carried out in the call control machine. Because PBX systems ought to be dependable, writing the Software Program for call manage may be a lengthy system.

Call manipulate is even extra complicated with the rise of VoIP and Unified Communications structures in the organization. In VoIP structures, name control Makes use of the Q.931 Protocol. Modern VoIP systems can encompass not best voice calls, but videoconferencing, which makes call manage even Greater complicated than in traditional PBX structures.