What is Sales Force Automation (SFA)?

What does SFA stand for?

Sales pressure Automation (SFA) is an included utility of customizable purchaser courting control (CRM) tools that automate and streamline sales inventory, leads, foreCasting, overall perFormance and analysis. SFA equipment consist of Web-based totally (Hosted CRM) and in-house sySTEMs.

SFA is likewise called income force Control System.

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What Does Sales Force Automation Mean?

All SFA systems are Constructed with core additives:

• Content management machine: Tracks Clients, sports, forecasting, contacts, conversation/income history and Analytics
• Sales lead Monitoring machine: Tracks lead and opportUnity Pipeline information

SFA also includes capabilities like account management and sales/product market research.

Hosted CRM, a web-based service, integrates the utility service company (ASP) Model with Cloud Computing and is famous in small Businesses without installed CRM infrastructures. In-residence SFA offers Greater customization however is greater highly-priced than hosted CRM SFA programs.

SFA software is known as Sales Automation (SA) software and CRM Software Program.

Salesforce.Com, SugarCRM and Goldmine are popular SFA products.